Shopping Guide

Payment method

The payment method can be selected from the following two ways.

credit card

Visa, MasterCard, American Express, JCB, Apple Pay, Google Pay, Shopify Pay is available. Payment is only for lump -sum payment. The payment time will be the withdrawal date of each card company.

Paypal

Simply register as a credit card or debit card or set the bank's account transfer, allowing you to trade only with your ID and password. You can use it safely without telling the payment information to the store.

Delivery, shipping, return

Shipping method

Domestic: Japan Post, Yamato Transport
Overseas: JAPAN EMS

Number of days to deliver

If you do not specify the arrival date, we will ship the product within 2-3 business days from the date of acceptance. After shipping, it will be delivered in about 1 to 4 days depending on the area to be delivered.
However, in the case of the following, we may have a day for more than a week after ordering. Please note in advance.
・ If the shipment is out of stock or the product you ordered is out of stock (in that case, we will contact you again by email).
・ If you cannot deliver it at the desired date and time due to various circumstances such as natural disasters, traffic conditions, and absence of delivery destinations.

postage

postage differs the place where you want to send. * Tax display
[Hokkaido] 1,760 yen
[Tohoku] Aomori Prefecture / Iwate Prefecture / Akita Prefecture / Miyagi / 900 yen, Yamagata / Fukushima / 760 yen
[Kanto] 700 yen (Ibaraki, Tochigi, Gunma, Saitama, Chiba, Tokyo, Kanagawa)
[Chubu] 700 yen (Niigata, Fukui, Ishikawa, Toyama, Shizuoka, Yamanashi, Nagano, Aichi, Gifu)
[Kinki] 700 yen (Mie, Wakayama, Shiga, Nara, Kyoto, Osaka, Hyogo)
[China] Okayama, Hiroshima, Tottori, Shimane / 760 yen, Yamaguchi / 660 yen
[Shikoku] 900 yen (Kagawa, Tokushima, Ehime, Kochi)
[Kyushu] 900 yen (Fukuoka, Saga, Nagasaki, Oita, Kumamoto, Miyazaki, Kagoshima)
[Okinawa] 2,460 yen

About return / exchange

We cannot accept returns for your convenience.

In the case of [defective product / incorrect delivery]
Sorry to trouble you, but please contact the following window within one week after the product arrives.
For inquiriesHere
At that time, please describe the "order number". We will reply immediately as soon as we confirm the customer information.

[How to check the order number]
Order confirmation email or ormy accountPlease check the order number (eg#1000) starting from "#" in the order item from the "order history" of the page.

Regarding the cancellation / change during workshops or private printing reservations (cancellation policy)

Workshop or private printing date (book reservation after quote confirmation) Cancellation after 17:00 7 days ago will be borne by 20%of the reservation amount.
Workshop or private printing date (book reservation after quote confirmation) 1 day before Cancellation after 17:00 will be borne by 50%of the reservation amount. Please note.

Once canceled reservations cannot be restored. In that case, please apply again from the site.

If there is no visit 30 minutes after the reservation time, or if you cancel without permission, you will be treated as a cancellation on the day, and you will bear 100 % of the reservation amount.

[Cancellation method]
Sorry to trouble you, but please contact the following window.
For inquiriesHere
At that time, please describe the "order number". As soon as we confirm the customer information, we will cancel our shop.

* After the cancellation reception, we will send you a "cancellation completion email".
* Please set [risogura@gmail.com] so that you can receive it.
* Cancellation to the credit card company will take time to reflect, but please be assured that there is no dropping off.

[How to check the order number]
Please check the order confirmation email or the order history of the corresponding order from the "order history" of the My count page.

Notation based on the Specified Commercial Transactions Law

Dealer

Liso Brewery / Risogura

location

11 Izumizawa, Nanto City, Toyama Prefecture, 939-1821

contact address

TEL. 080-3753-7780 Mail. Risogura@gmail.com

Manager in charge of operation

Kyoko Takeshita

Required fees other than the product price

Consumption tax, shipping fee, transfer fee, cash on delivery fee, etc.